Privacy Policy

GradeHub (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

Information We Collect

We may collect personal and institutional information including but not limited to:

• School and institution details
• Administrator, teacher, student, and parent information
• Login credentials and authentication data
• Payment and billing information
• Usage data and system logs

How We Use Your Information

• Provide and maintain our services
• Manage school operations and records
• Process payments and subscriptions
• Send notifications and service updates
• Improve platform performance and security

Data Security

We implement appropriate technical and organizational measures to protect your data. Each school’s data is logically isolated, and access is restricted based on user roles and permissions.

Data Sharing & Disclosure

We do not sell your personal data. Information may be shared only when required by law, to comply with legal obligations, or to provide essential services such as payment processing and cloud storage.

Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal requirements. Schools may request data export or deletion upon termination of service.

Your Rights

You have the right to access, update, or request deletion of your personal information. Requests can be made through your account administrator or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@gradehub.co.ke